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Privacy Policy

Last updated: June 2026

Crown Cravings ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website (crowncravingsfla.com), how we use it, and how we protect it.

1. Information We Collect

When you submit an order through our website, we collect:

  • Your name
  • Phone number
  • Email address (optional)
  • Order details (flavors, quantities, pickup/delivery preference)
  • Any special instructions or notes you provide

We do not collect payment information directly. Payments are processed securely through Square, a third-party payment processor. We never see or store your credit card details.

2. How We Use Your Information

We use the information you provide to:

  • Process and fulfill your order
  • Contact you regarding order confirmation, payment, and delivery/pickup details
  • Send you a Square payment request
  • Respond to questions or special requests

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Order Form & Third-Party Services

Our order form is processed using Formspree, a third-party form-handling service, which securely transmits your order details to our business email. Payments are processed through Square. Both services have their own privacy policies governing how they handle data:

  • Formspree Privacy Policy
  • Square Privacy Policy

4. Data Retention

We retain order information for as long as necessary to fulfill your order, maintain business records, and comply with legal or tax obligations. You may request that we delete your personal information by contacting us directly.

5. Cookies & Tracking

Our website does not currently use tracking cookies or third-party advertising trackers. If this changes in the future, this policy will be updated accordingly.

6. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. To make such a request, contact us using the information below.

7. Children's Privacy

Our website and products are not directed at children. We do not knowingly collect personal information from anyone under the age of 13.

8. Security

We take reasonable measures to protect the information you provide. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

  • Phone/Text: 954-937-7524
  • Email: crownscravingfla@gmail.com
  • Instagram: @crownscravingfla
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